Privacy Policy for serquinala.com
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you engage with our website or services.
What Information We Collect
We collect information to provide tailored digital marketing content and improve user experiences across our website.
- Personal contact details such as names, email addresses, and phone numbers submitted through our forms.
- Technical and usage information gathered automatically, including IP addresses, device details, and browsing patterns.
- Information related to your social media interactions and feedback provided on our blog posts or via surveys.
- Any additional data you voluntarily share while using our e-commerce or newsletter services.
How We Use Your Information
Your collected data helps us deliver relevant content, maintain our services, and respond to your inquiries.
- Send you updates on new blog content, digital marketing trends, and site features.
- Analyze website traffic patterns to optimize user experience and platform performance.
- Improve our branding, social media, web design, and e-commerce solutions through aggregated data analytics.
- Respond promptly to your questions, requests, or technical issues.
Legal Basis for Processing
We process personal information as permitted by Australian law and applicable international privacy regulations.
Data is handled based on your consent, legitimate business interests, and compliance requirements relevant to our services.
Sharing Your Information
We only share your details with trusted third parties when necessary for business operations.
- Service providers supporting website hosting, analytics, payment processing, and security measures may access relevant data.
- We partner with marketing agencies to improve our offerings without compromising your privacy.
- Legal obligations require us to disclose data if mandated by regulatory authorities or law enforcement.
Data Security Measures
Your information is protected using industry-standard safeguards, including encryption, secure servers, and access restrictions. We regularly update security protocols and conduct risk assessments to ensure continued data protection for all users.
Your Data Rights
You have rights regarding your personal data and how it is managed on our website.
- Request access to the information we hold about you at any time.
- Ask for correction or deletion of incomplete, inaccurate, or outdated information.
- Withdraw your consent to data processing where applicable by contacting us.
- Submit complaints to the relevant regulatory authorities regarding data usage or privacy concerns.
About Our Cookies
We use cookies to enhance site functionality, personalize content, and analyze traffic. Please review our cookie policy for more details.
View Cookie Policy View Cookie Policy
Contact Information
If you have questions or concerns about this Privacy Policy or our practices, please reach out to us using the following details.
Email Address: content@serquinala.com
Phone: +61.7.4938.4911
Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Policy Changes and Updates
We may update this policy to reflect new legal requirements or service changes. Updates will be posted here with the date noted below.
Last Updated: This Privacy Policy was updated on November 6, 2025.